If you’ve been asked to complete a Live Scan fingerprinting appointment, you probably want the process to go smoothly and without delays. Live Scan is a modern, efficient way to capture fingerprints digitally, but small mistakes can cause your submission to be rejected or delayed—sometimes meaning you’ll have to return for a costly and time-consuming retake.
To help you avoid common pitfalls, this post outlines the top mistakes people make during Live Scan fingerprinting and tips on how to ensure your appointment is hassle-free.
1. Showing Up Without the Required Live Scan Request Form
One of the biggest reasons people have to reschedule or get rejected is because they don’t bring the correct Live Scan Request Form. This form contains vital information such as:
- The agency’s ORI (Originating Agency Identifier) number
- Type of application (employment, licensing, volunteer, etc.)
- Billing codes or payment information
- Your personal details
Without this form, the technician can’t properly process your fingerprints. Be sure to obtain the form from the organization requesting your background check, and bring it fully completed.
2. Forgetting to Bring a Valid Photo ID
Your identity must be verified before fingerprinting. Forgetting to bring a valid government-issued photo ID such as a driver’s license, passport, or state ID can result in your appointment being canceled or delayed.
Make sure the name on your ID matches the name on your Live Scan form to avoid confusion.
3. Having Dirty or Oily Hands
Live Scan machines rely on clear fingerprint ridges for accurate scanning. If your hands are dirty, oily, or have lotion residue, the scanner may have trouble capturing a clear image.
Before your appointment:
- Wash your hands thoroughly with soap and water
- Avoid applying lotion or oils immediately before the scan
- If your skin is dry, apply moisturizer well ahead of time to avoid flaky skin
4. Incorrect or Incomplete Information on the Form
Errors on the Live Scan Request Form can cause your submission to be rejected. Common mistakes include:
- Wrong ORI number
- Misspelled name or date of birth
- Missing billing codes or signatures
Double-check all details for accuracy and completeness before your appointment.
5. Arriving Late or Unprepared
Arriving late may cause you to miss your appointment slot, and not having the right documents on hand can waste valuable time. Plan to arrive early with all necessary paperwork and payment.
6. Not Confirming Payment Details
Live Scan services usually involve two fees: the rolling fee (paid to the fingerprinting provider) and government processing fees. Payment methods vary—some providers accept cash, credit, or debit, while others may require specific forms of payment.
Confirm ahead of time what payment is due and how to pay, so you’re not caught off guard at the counter.
7. Expecting Instant Results
While Live Scan submits fingerprints electronically, the background check itself still requires processing time—usually a few days up to a week or more.
Don’t assume you’ll get immediate clearance; always plan ahead so any delays won’t impact your job start date or licensing timeline.
8. Not Keeping the Live Scan Receipt
After your fingerprints are scanned, the technician will provide a receipt with a transaction control number (TCN). This receipt serves as proof you completed your Live Scan appointment and can help you track your submission status.
Losing this receipt can cause complications if you need to follow up with the agency or provider.
9. Ignoring Specific Agency Instructions
Some agencies have unique requirements, such as additional forms or documentation. Always carefully read any instructions you receive about the Live Scan process and comply with them.
Tips to Ensure a Smooth Live Scan Appointment
- Get your Live Scan form early and fill it out completely.
- Confirm your appointment time and location.
- Bring your photo ID and payment.
- Wash your hands before the appointment.
- Arrive early to avoid any rush or stress.
- Keep your Live Scan receipt in a safe place.
Final Thoughts
Live Scan fingerprinting is designed to be quick and efficient, but overlooking small details can cause frustrating delays. Preparing properly by bringing the correct forms and ID, arriving on time, and following instructions will save you time, money, and stress.
If you’re new to Live Scan or unsure about any part of the process, don’t hesitate to ask the fingerprinting provider or requesting agency for guidance. Being informed and prepared is the best way to ensure your Live Scan experience is seamless and successful. We recommend Newport beach livescan.
